What is the Link360 Program?

He Link360 program is a Laser & Inkjet recycling program. This program is designed primarily for the collection of OEM (Original Equipment Manufacturer) cartridges and previously used cell phones.

Which Cartridges, Fuser Cores, & Phones Do You Collect?

The Link360 program was designed primarily for the collection of OEM cartridges and previously used cell phones. We collect a variety of laser/inkjet printer, fax, and multi-function cartridges as well as laser printer fuser cores and cell phones. Market conditions can change frequently. Therefore, we have provided a Cartridge & Fuser Core Buyback List as well as a Cell Phone Buyback List on the “Tools” page.

How Much Do You Pay For My Returns?

Empty laser/inkjet cartridges, cell phones, & fuser cores are subject to changes in market conditions just like many other ommodities. The factors of supply & demand greatly affect their individual dollar values. Your pricing is adjusted quarterly and a
new buyback list will be published to the website accordingly.

How Often Are Prices Updated?

Your pricing is adjusted quarterly and a new buyback list will be published to the website accordingly.

How Should I Package The Items I Am Returning?

The website shows an example of each of the containers we have to offer. The original packaging is always the best way to protect the cartridges during shipping. Inkjet cartridges or cell phones can be placed in the original boxes and placed in large shipping cartons. Toner cartridges & fuser cores in the original boxes can also be placed in a separate recycling container designed for their collection. If the original boxes are not available, bubble-wrap, newspaper, or other suitable packing material should be used to protect the cartridges & cores. We will not pay for broken or damaged products.

How Is A Cartridge Determined Damaged?

First, as the recycling containers are received, each shipment is inspected. The Cartridge Return Center looks at each individual cartridge for damage to the print head, rollers, etc. A cartridge that has cracks or chips to the outer casing is considered “Damaged” and therefore marked as unpaid. In many instances, a Dealer or consumer may not notice damage because it is so slight. However, the team is trained to look for specific areas of damage that make a cartridge unusable in the remanufacturing process. Often this damage may occur as a cartridge is removed from the machine or during transit to our facility if they are not packaged correctly.

How often is report activity updated?

Cartridges or phones received during the previous month will be posted to your account activity by the 15th business day of the following month. Payment for cartridges returned will be issued once per month.